Document summary
This User Engagement Report describes the user engagement activities carried out by
Designability’s researchers in June and July 2021 with eighty-seven Motability scheme customers as part of the Accessible Electric Vehicle (EV) Charging Project, to understand in detail their views and experiences on topics relating to the accessibility of electric vehicle charging, to inform future accessible design and/or guidance for public charging infrastructure. This report does not provide design guidance or suggested solutions, and is not an exhaustive review of current EV public charging infrastructure. It describes the issues raised from the perspective of disabled people and those who drive on their behalf who lease vehicles through the Motability Scheme.
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