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Understanding and Identifying Barriers to Transport

Status of Publication: Published/Completed
Date produced: 2024
Commissioned/Funded by: National Centre for Accessible Transport (ncat)
Authoring organisation/Author affiliation: WSP UK
Individual author(s): Natasha Healey; Melinda Matyas
Type of Resource: Research
Impairment area(s): Pan-impairment
Transport mode(s): Public Transport
Journey stage: End-to-end (All phases)
Region: United Kingdom (all countries)

Document summary

The Social Model of Disability says that people are disabled by barriers that exist in society. This document talks about the barriers that disabled people face when using transport in the UK.
We surveyed 1,195 disabled people about transport. We also asked disabled people to keep diaries about their journeys. Disabled people shared their experiences, highlighting problems and issues with transport. The feedback showed how transport affects people’s travel choices and lives.
Key findings from this feedback are detailed in the document.
? Disabled people said that transport is not accessible. They are also not optimistic that this will change anytime soon.
? Inaccessible transport impacts disabled people’s wellbeing. It makes them travel less and makes journeys take longer.
? Almost all disabled people surveyed (92%) face barriers when travelling. Barriers include badly designed and cluttered streets, unreliable step-free access, and poor staff assistance. These barriers create inequalities between disabled people and non-disabled people.

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