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TOC Ability – Intelligent Accessibility Hub (SC12-TCX-09)

Status of Publication: Published/Completed
Date produced: 2018
Authoring organisation/Author affiliation: Rail Safety and Standards Board
Type of Resource: Evaluations and Learnings
Impairment area(s): Pan-impairment
Transport mode(s): Train
Journey stage: Unspecified
Region: United Kingdom (all countries)

Document summary

The TOC Ability intelligent accessibility hub enables multiple companies to access and share disabled passenger journey details and assistance needs, in a secure and General Data Protection Regulation (GDPR) complaint manner. TOC Ability combines forecast train arrival and departure information with market-leading Journey Planner technology, and can provide app developers (web and mobile) with TOC-specific data sets, such as train consist information, staff availability, platform/station specific issues, and connectivity, to communicate disabled passengers’ journey details and assistance needs between transport systems.

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