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The user experience of the railway in Great Britain

Status of Publication: Published/Completed
Date produced: 2019
Commissioned/Funded by: Department for Transport
Authoring organisation/Author affiliation: Department for Transport
Type of Resource: Research
Impairment area(s): Pan-impairment
Transport mode(s): Train
Journey stage: Unspecified
Region: Great Britain

Document summary

This evidence paper reviews the user experience of the railway in Great Britain. It is part of a series of evidence papers that will: inform the debate around the Rail Review; set out the factual evidence base on which the review will build its recommendations

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