Document summary
This paper sets out the views of Imtac on good practice in the development of effective training policies in meeting the needs of disabled people. The paper is intended to give guidance to Government, transport operators and others involved in the planning, promotion and delivery of transport services in Northern Ireland.Our guidelines have been developed using the latest best practice advice. In particular we have used guidance developed by the Disability Rights Commission (now part of the Equality and Human Rights Commission) to assist transport providers understand the thinking behind the Disability Discrimination Act and help them meet their duties in connection with the Act. We have also used the Training Framework for Transport Staff published by the Disabled Persons Transport Advisory Committee (DPTAC).
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