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Improving Assisted Travel: a summary of consultation responses; and ORR’s response and next steps

Status of Publication: Published/Completed
Date produced: 2019
Authoring organisation/Author affiliation: Office of Rail and Road
Type of Resource: Policy and Regulation
Impairment area(s): Pan-impairment
Transport mode(s): Train
Journey stage: Planning/Preparation/Payment
Region: Great Britain

Document summary

This document provides a summary of responses to our Improving Assisted Travel consultation on changes to Guidance for train and station operators on Disabled People’s Protection Policy (DPPP), explains the changes we have made to the Guidance as a result, and sets out an implementation programme for the improvements that we are requiring. Alongside this document we are publishing revised Guidance, together with regulatory and equality impact assessments.

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