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Feedback on inclusive transport campaign – Transport User Community_

Status of Publication: Published/Completed
Date produced: 2021
Commissioned/Funded by: Department for Transport
Authoring organisation/Author affiliation: Transport Focus
Type of Resource: Evaluations and Learnings
Impairment area(s): Non-visible
Transport mode(s): Unspecified
Journey stage: Unspecified
Region: Great Britain

Document summary

The Department for Transport asked us test a campaign to raise awareness of disabled transport users’ needs with our Transport User Community_. The campaign highlights non visible disability, and the support available for transport users as they return to travel. In order to help refine the creative and ensure that it was prompting the right reactions and driving the right behaviours we shared five posters and an animation in the early stages of development with our community. The material was tested in March 2021 and feedback was taken on board before the final campaign launched in May 2021.

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