Document summary
Between 1 June and 7 August 2022, we held a public consultation proposing changes to bus routes in and around central London. We received 21,528 responses to the consultation. Of these, 21,247 were from members of the public and 281 were from stakeholders. Our consultation sought to learn more about what we could do to make potential changes easier for customers. We asked people to tell us which bus routes they currently used, whether they changed bus or transport mode to complete their journey, what journey factors were important to them when interchanging, and how the proposal may positively or negatively affect their journey.Generally, the feedback received was negative and largely opposed the proposalsput forward. Key concerns raised included accessibility, personal safety, convenience i.e., longer journey times/additional interchanges, and increased travel expenses. Some respondents also put forward suggestions which included rerouting and frequency changes.
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