Document summary
This report will support travel providers to understand why disability inclusion matters to the industry whilst celebrating and learning from providers already striving to be more inclusive through their innovative practices.By highlighting case studies of products and services that are making an impact, we aim to support organizations across the industry to understand the changes they can make to become more
inclusive providers. The report also draws upon the real experiences of people with disabilities and shares their stories, collected through surveys and focus groups, to further illustrate why inclusivity should be a priority for the industry.
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