Document summary
Disabled people and older people experience barriers to accessing everyday services such as transport. These barriers are not just physical, for many people the absence of appropriate information about services means that the service is not accessible. The barrier may be that the information required simply does not exist or that it is provided in a way that is not accessible to the individual concerned. As part of our Work Programme 2014/15 Imtac committed to undertake the following task: “Imtac will undertake an assessment of the current provision of information about transport services measured against policies 27,28 and 29 of the ATS [Accessible Transport Strategy]. We plan to produce a report on this assessment with recommendations for change by December 2014.”
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