Document summary
In any consideration of design for transport from the point of view of the user it is self-evident that public transport has a key role. This chapter presents an overview of what approaches are used in the design of public transport. It discusses the standards and regulations that aimed at improving the passenger environment, and addresses the needs of a wide variety of users differing in their physical and psychological characteristics and lifestyle requirements. Lifestyle requirements include aspects which might depict personal identity as well as giving an indication of the way in which individuals lives their life. The chapter explores case studies which demonstrate how design can be used in order to benefit the users and operators of public transport services. It also addresses Public transport vehicle types; Standards and legislation; Transport patterns and choices; Passenger differences. The Disability Discrimination Act (DDA) came into force in 1995 for the UK. Air travel is not covered by the Disability Discrimination Act.
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