CAA guidance for airports on providing assistance to people with hidden disabilities

Status of Publication: Published/Completed

Date produced: 2016

Authoring organisation/Author affiliation: UK Civil Aviation Authority

Type of Resource: Technical documentation

Impairment area(s): Hearing, Learning, Memory, Mental health, Non-visible, Socially or behaviourally

Transport mode(s): Aviation

Journey stage: Waiting and interchanging, Boarding or alighting

Region: United Kingdom (all countries)

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Document summary

Guidance for UK airports on how to comply with obligations under Regulation EC1107/2006 (concerning the rights of disabled persons and persons with reduced mobility) in relation to providing assistance to people with hidden disabilities. Hidden disabilities include, but are not limited to, dementia, autism, learning disabilities, anxiety issues, mental health impairments and hearing loss.

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