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Maritime passenger rights: industry toolkit

Status of Publication: Published/Completed
Date produced: 2021
Authoring organisation/Author affiliation: Department for Transport;Maritime and Coastguard Agency
Type of Resource: Technical documentation
Impairment area(s): Pan-impairment
Transport mode(s): Ferry/Hovercraft
Journey stage: Unspecified
Region: United Kingdom (all countries)

Document summary

This toolkit was designed to enable operators to both comply with the current legislation and identify areas in which they can go further. It is hoped that this toolkit has shown that making maritime transport more accessible need not be complicated. Small changes have the potential to have a huge impact on the lives of disabled passengers.

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