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Welcome Aboard Project

Status of Publication: Published/Completed
Date produced: 2019
Authoring organisation/Author affiliation: Rail Safety and Standards Board
Type of Resource: Evaluations and Learnings
Impairment area(s): Pan-impairment
Transport mode(s): Train
Journey stage: End-to-end (All phases)
Region: England - London

Document summary

The ‘Welcome Aboard’ project aims to improve accessibility in the rail industry for people with less visible impairments. The staff of the British train operating company London North Eastern Railway (LNER) received training for the ‘Welcome Aboard’ app and were able to utilise it with passengers during trials at Waverley station.

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