Document summary
The creation and management of social sustainability is increasingly driven by funders
and external stakeholders (such as local authorities) and understood to be important
by the industry. Historically, there was an absence of a robust methodology to
baseline, measure, monitor and evaluate social impacts of rail. This had resulted in
inconsistencies across the industry and little trust in existing metrics. This research project was commissioned to address these challenges and develop a common framework for understanding and measuring social value impacts across Great Britain’s rail industry organisations, projects and programmes.
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