Status of Publication:
Published/Completed
Date produced:
2022
Commissioned/Funded by:
Office of Rail and Road
Authoring organisation/Author affiliation:
Research Institute for Disabled Consumers
Type of Resource:
Evaluations and learnings
Impairment area(s):
Pan-impairment
Transport mode(s):
Train
Journey stage:
Waiting and interchanging, Boarding or alighting, Cancelling travel/reporting issues
Region:
Great Britain
Document summary
The purpose of the research was to generate a ‘compliance baseline’ for station operators on selected aspects of the Office of Rail and Road’s (ORR) Accessible Travel Policy (ATP) Guidance, Passenger Information, and delay compensation regulatory obligations.
ncat is not responsible for any content, information or views shared on third party websites. All opinions, statements, or representations made by individuals or external organizations are their own and do not reflect the views or policies of ncat. When using the Resource Collection, if you find any broken links or require help and support, please click to launch an email to resourcecollection@ncat.uk