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Trust in the Rail Sector

Status of Publication: Published/Completed
Date produced: 2019
Commissioned/Funded by: Department for Transport
Authoring organisation/Author affiliation: Britain Thinks;Department for Transport
Type of Resource: Research
Impairment area(s): Pan-impairment
Transport mode(s): Train
Journey stage: Unspecified
Region: Great Britain

Document summary

A background paper to “The user experience of the railway in Great Britain”. This paper reports on research with rail users and members of the public undertaken by Britain Thinks on behalf of the Williams Rail Review.

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